Food For Thought
Virtual Series:
Is Your Employee Journey Actually Living Your Culture?
📅 22 October 2026
🕙 10:00 AM – 12:00 PM
💻 Online
🎙️ Speaker: Kelli Ng
One culture, tested at every door.
The employee journey isn't seven separate processes.
Hiring, onboarding, reviews and the way someone leaves are the same culture, checked four times.
Each one either backs up what you say you value, or quietly contradicts it.
- Hiring
- Onboarding
- Reviews
- Exits
The values didn't need rewriting.
They needed living.
When Kelli stepped into the GM role at Lynch Pin, she didn't rewrite a word of the culture.
She asked a harder question: does anyone actually live it?
The best interview question she asks has nothing to do with skills.
It starts at the very first door.
Where it ends will change how you look at everything that comes after.
What you'll take back to your team
A simpler way to build culture
No big programme. One question, asked at every door.
A sharper lens on people
A resume shows skill. What shows character?
A new view of the last door
Even the way someone leaves says something about you.
"You don't need a big culture programme.
You need small steps, at every door, because small steps are still steps."
~ Kelli Ng
Two hours, and you'll be part of it
This is a working session, not a webinar to watch from the back.
Expect a real story, a live poll, open Q&A with Kelli, and small-group conversation with other leaders working on the same thing.
You'll arrive with a gut feel for how well your employee journey reflects your culture.
You'll leave knowing where to look first.
Meet Kelli Ng
— General Manager, Certified LEAN Coach
Kelli helps leaders and teams put efficiency into motion. With expertise in LEAN, digital transformation, and project management, she empowers organisations to simplify processes, boost productivity, and create space for innovation.
What sets her apart: she believes better systems and caring leadership go hand in hand. Practical. People-first. Always with the human element at the core.
At Lynch Pin, Kelli champions one idea — Better Leaders, Better Culture, Better Business.
Credentials:
- LEAN Six Sigma Black Belt, GLSS, Sept 2025
- Certified 2 Second Lean Japan Experience by Paul Akers (Team 35), 2022
- Certified N1 Japanese Language Proficiency, Ministry of Education, Culture, Sports, Science and Technology, 2015
- Certified Practitioner of Neuro-Linguistic Programming, The Worldwide Institutes of NLP, 2017
- Certified Genovasi – Design Thinking Practitioner, Genovasi Malaysia, 2016
- Certified Practitioner, The 7 Habits of Highly Effective People, Franklin Covey, 2016
If anyone's earned the right to tell you what actually works instead of what should work in theory, it's her.
Thursday 22 October, 10 am to 12 pm
Come and see what your journey says about your culture.
Once you've registered, we'll email you the joining link right away.
If it doesn't appear in your inbox within a few minutes, have a quick look in your Spam or Junk folder—our emails sometimes like to hide there. 😊
To help you stay on track, we'll also send a couple of reminder emails before the session.
Tip: Add our email address to your contacts to ensure your joining link and reminders arrive safely in your inbox. 📬