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BEGIN:VEVENT
UID:20260911T093633Z - 58769@as204a.odoo.com
DTSTART;TZID=Asia/Kuala_Lumpur:20260924T163000
DTEND;TZID=Asia/Kuala_Lumpur:20260924T180000
CREATED:20260911T093633Z
DESCRIPTION:<a href="https://www.lynch-pin.com/event/weekly-learning-the-wa
 y-of-the-attentive-leader-150/register">Weekly Learnings - The Way of the 
 Attentive Leader</a>\nTurn the shoes toward the door before they even ask.
  That's Omotenashi: anticipating a need before it's voiced. On a team\, th
 e leaders who never get blindsided by a resignation are the ones who train
 ed themselves to do the same thing. The word that got her hired. Kelli Ng 
 once worked at a yakitori restaurant. The manager who hired her gave one r
 eason: attentive. Plates were cleared before anyone asked. Glasses were to
 pped up before they ran dry. The moment the alcohol was finished\, water a
 rrived\, unasked. Even the shoes at the door were turned to face outward\,
  so guests could step straight into them. None of it was dramatic. Togethe
 r\, it meant a guest never had to ask for anything. The Japanese have a wo
 rd for it: Omotenashi. Disengagement doesn't announce itself It rarely sho
 ws up as one big moment. It shows up in reverse: small needs that go unnot
 iced\, week after week\, until someone hands in their notice and you're le
 ft wondering what happened. The leaders who don't get blindsided aren't mo
 re naturally in tune with people. They've just trained themselves to notic
 e before they're told. What shifts for youAttentiveness isn't a personalit
 y trait. It's trained\, the same way a yakitori server trains it.Disengage
 ment piles up in small unmet needs\, not one big event\, so it's the small
  stuff worth watching.You owe yourself the same attentiveness you hand out
  to your team. You'll leave with more than an idea By 6pm\, you'll have na
 med one small\, unspoken need on your team\, and one of your own. Small\, 
 specific\, and yours to act on before your next 1:1. Who's teaching it Kel
 li Ng\, GM of Lynch Pin Holdings and Lean Guide. This is session 2 of an o
 ngoing leadership and culture series — part of an existing conversation.
  Date: 17 September 2026 Time: 4.30pm - 6.00pm Free · Online Once you've 
 registered\, we'll email you the joining link right away. If it doesn't ap
 pear in your [...]
DTSTAMP:20260911T093633Z
SUMMARY:Weekly Learnings - The Way of the Attentive Leader
X-ALT-DESC;FMTTYPE=text/html:<a href="https://www.lynch-pin.com/event/weekl
 y-learning-the-way-of-the-attentive-leader-150/register">Weekly Learnings 
 - The Way of the Attentive Leader</a>\nTurn the shoes toward the door befo
 re they even ask. That's Omotenashi: anticipating a need before it's voice
 d. On a team\, the leaders who never get blindsided by a resignation are t
 he ones who trained themselves to do the same thing. The word that got her
  hired. Kelli Ng once worked at a yakitori restaurant. The manager who hir
 ed her gave one reason: attentive. Plates were cleared before anyone asked
 . Glasses were topped up before they ran dry. The moment the alcohol was f
 inished\, water arrived\, unasked. Even the shoes at the door were turned 
 to face outward\, so guests could step straight into them. None of it was 
 dramatic. Together\, it meant a guest never had to ask for anything. The J
 apanese have a word for it: Omotenashi. Disengagement doesn't announce its
 elf It rarely shows up as one big moment. It shows up in reverse: small ne
 eds that go unnoticed\, week after week\, until someone hands in their not
 ice and you're left wondering what happened. The leaders who don't get bli
 ndsided aren't more naturally in tune with people. They've just trained th
 emselves to notice before they're told. What shifts for youAttentiveness i
 sn't a personality trait. It's trained\, the same way a yakitori server tr
 ains it.Disengagement piles up in small unmet needs\, not one big event\, 
 so it's the small stuff worth watching.You owe yourself the same attentive
 ness you hand out to your team. You'll leave with more than an idea By 6pm
 \, you'll have named one small\, unspoken need on your team\, and one of y
 our own. Small\, specific\, and yours to act on before your next 1:1. Who'
 s teaching it Kelli Ng\, GM of Lynch Pin Holdings and Lean Guide. This is 
 session 2 of an ongoing leadership and culture series — part of an exist
 ing conversation. Date: 17 September 2026 Time: 4.30pm - 6.00pm Free · On
 line Once you've registered\, we'll email you the joining link right away.
  If it doesn't appear in your [...]
END:VEVENT
END:VCALENDAR